CANCELLATION / NO SHOW POLICY:
In order to continue providing the best possible scheduling options to my guests, I do require a credit card on file and a 48 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 48 hours notice or are a "no show" to your appointment, 100% of the cost of services booked cancellation fee does apply and will be charged automatically by the booking system with your card on file. Multiple cancellations will result in no longer being able to pre-book appointments.
I understand life and traffic happens. But please be aware anything more than 10 minutes late that hasn't been approved previously may result in a cancelation fee of 100% of the services booked as stated above, and the appointment will need to be rescheduled. This is only to respect the time of the guest scheduled after you.
NO CHILDREN/VISITOR POLICY:
I genuinely understand how challenging it is it find time to spend on yourself. However, I do enforce guidelines regarding children in the salon. Children are welcome by appointment only. While this policy helps to ensure that all guests enjoy a relaxing salon experience, it was created with your child's safety in mind. Our salon is not child-proof. Sharp implements, hot styling tools, and chemicals make for a potentially dangerous environment for young children. Please arrange all necessary child care before your visit. Unless you are a parent or medically essential, I ask that you attend your appointment alone.
REDO / RETURN POLICY:
SERVICE RE-DO & RETAIL RETURN POLICY: I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let me know within 7 days of your visit, and I'm happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, I will accept retail exchanges at full credit for 15 days from your initial purchase. Please select below if you agree to these terms and would like to continue with services today.
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